Horrible, selling cars saying they inspected them and they not. Sold car without working horn about had a head on collision if it want for that i would still be riding in a car with an update ls inspection off the lot but the horn didn’t work had to take my tint off that I just paid for, for them not to want to give me $ back for tint bc they lied and said the car had been inspected and it hadn’t. Which makes the sell of the car illegal! Never buy a car from RENALDO HONDA OF SHELBY, NC

Horrible. DON’T RECOMMEND, sold a car that hadn’t been inspected but said it was. Wouldn’t reimburse my money for my tint because they sold a car that hadn’t a current inspection, didn’t notice until I was almost in a head on crash and tried to blow horn and it didn’t work! I recommend going to a buy here pay here before purchasing from RENALDO HONDA OF SHELBY it has been nothing but trouble since I bout the car, If you do check everything because they just sliding them cars through to get that commission.

All the staff I worked with are very kind and made the car buying process so easy!!

Always have a great experience with the service department. The two that work at the service desk are very kind.

They fixed my brakes and detailed my car and they did a great job the inside of my car looks like new.

Very and professional. They provide coffee and a nice waiting area, with a television. Awesome.

Renaldo honda always does right by me. I've bought two cars from them and had both serviced there.

Nice people there..but they need more comfortable chairs in the waiting area. Again Nice people.

Audrey is very pleasant to work with! She scheduled my appointment for me in person, then the service department got me in and out of there pretty quickly. Audrey has always been very kind!

Very professional and personable. Would take vehicle again. Not pushy wanting to fo a bunch of add-ons.

Rebecca did an excellent job getting me into a car today. Even though my credit is not that good She did not give up until I got approved for a vehicle.

They have friendly and very helpful staff. My buying process was very smooth with my sales person Jhery.

She’s always gone above and beyond for me with all of my vehicle needs!!

Fast service with great customer service. They never disappoint me I also appreciate that they don’t push other services on me

All members of the Renaldo team were professional and courteous. Pleasure doing business with this dealership.

They have Great Service they have lots of patience and were very understanding. Thank You.

We received very friendly and wonderful service. Becca was very helpful and attentive to out questions and needs.

I loved my sales person. That is about all I can say about my experience. Literally every other aspect one star. I could never in good faith recommend anyone to this dealership. I waited months to see if my feelings changed. They have not.

Fast, efficient and professional service, kept me informed as I waited for my vehicle. Will always use Renaldo Honda and recommend them

Waiting time was minimum and waiting area very pleasant. Details regarding service explained at checkout.

Friendly staff that was extremely helpful. Set the expectation of wait time. They were finished as expected. Supper service.

Super great and helped us out with buying a new car. Thank you for your service

She is so nice and very helpful! Thank you so much for all your hard work

I first met Rebecca (Becca the Honda Girl) a couple years ago at a different dealership. I was immediately impressed! She was helpful. She answered all my questions. She took me for a test drive, even though I wasn't yet ready to make a purchase. She also followed-up every couple months - the perfect frequency for staying in touch. When I started looking to purchase a used vehicle, I reached out to Becca because I wanted to work with her. That day, the vehicles on the Renaldo site did not meet my needs. Becca reached out to check in with me about a week later. That prompted me to look at their site again and the exact used vehicle, that fits all of my requirements (type, price, condition, AWD, color) was on the site. She helped me reserve the vehicle immediately, and texted me a picture to show it had been taken off the lot, along with pictures that answered some of my questions (tire condition, etc.). Becca nurtured me through this purchasing process. She was even planning to pick me up at my home on the day I was going to make the purchase, and when I moved that day forward, she sent a wonderful staff member, James, to pick me up (I'm 30 minutes away - not just down the street). She paid close attention to every single detail of the process so I was well prepared with every document I needed. Every step was easy. No crazy game playing (that I've experienced at other dealers in the past). Just an easy business transaction. I highly highly highly recommend Becca for anyone looking to purchase new or used. I teach salespeople for a living, and she is absolutely fantastic. Working with Becca will make you feel nurtured, listened to, and your buying experience will be easy, fun, and without any pressure or stress - the way it should be!

I like getting my car serviced at Renaldo Honda it’s not far from my house and they are pretty accurate with their time.